Processing Time

1、Non-Customized Products: 1-2 weeks from the date of order confirmation (excludes weekends and holidays).

2、Customized Products: 1-3 months from the date of final design confirmation. This timeframe accounts for the intricate handcrafting process, material sourcing, and quality checks.

3、Rush Orders: For urgent requests, please contact our customer service prior to placing your order to discuss feasibility and adjusted timelines. We cannot guarantee rush processing without prior communication.

Delivery Time

1、After shipment, standard international delivery takes 8-15 business days.

2、Delivery times are estimates provided by logistics partners (e.g., DHL, FedEx, local postal services) and may be affected by customs clearance, regional restrictions, or unforeseen delays (e.g., weather, public holidays). We are not liable for delays caused by third-party logistics providers.

Shipment Notification

You will receive a tracking number via email once your order is shipped. Please use this number to monitor the status of your delivery through the logistics provider’s official website.